Returns & Exchanges
At Russet, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into the original packaging and include the printed return authorization slip.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing